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This warranty applies to all
equipment manufactured by Flexible Plumbertool and is in effect for 2 years after delivery
of our product to the ultimate consumer. Proof of
date of purchase may be required. The Warranty
covers both defects of material and
workmanship.
WHAT IS NOT COVERED BY
2-YEAR WARRANTY: Any products that have been
in an accident, or subject to alteration, misuse,
or abuse. Continued use that aggravates the damage
after the defect is noted. User disassembly of
equipment noted for Factory Service Only, voids
the Warranty. The respective factories warrant
electric and gasoline motors, and the GFIC for one
year. Snakes, Cables and Coiled Rods and their
tools are NOT INCLUDED in the 2-Year
Warranty.
TO TAKE ADVANTAGE OF YOUR
WARRANTY: Call our Service Representative
1-800-981-3983 or your local salesman and be
prepared to describe fully the claimed defect. It
is advisable to have your machine close to the
telephone as often information is needed that can
only be answered by referring to the machine
itself.
This warranty is intended to
comply with the Federal Law applicable to
equipment manufactured after July 4, 1975. It
replaces any previous warranty or guarantee
published or included elsewhere. It is not
intended to reduce Warranty coverage you have
previously enjoyed under the policies of Flexible
Plumbertool | |
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Kinking: All steel wire
has a memory to return to its straight condition after
bending. Flexible Plumbertool uses only mill
certified Swedish Music Wire, and Hard Drawn Wire for
making snakes. They are always stress relieved after
coiling to return them to maximum flexibility and
memory.
Kinking of a snake during cleaning,
is conclusive evidence of misuse. When the head or a
tool of a snake is held fast in a stoppage the snake
spirals or "torques up". This "torque" adds greatly to
the cleaning power of the snake, but the amount of
torque cannot exceed the "memory" of the snake to return
straight. The smaller the snake and the larger the
diameter of the pipe, the easier for the snake to kink
under torque. The user must learn to gage the amount of
torque being applied, and to rotate slowly and pull back
his snake frequently to relieve torque. Most kinks can
not be removed in a vise, and this improves the lay of
the snake in its drum and prolongs its life. If the kink
is bad enough, it may not straighten without breaking
the snake. Kinking weakens, or even causes a snake to
break, if severe enough. The safest rule is to
cautiously torque your snake until you learn its "feel"
and limits. Splicers are available for snakes over 3/8"
diameter, so that the kink can be cut out and then the
snake re-joined almost as good as new. Splicing
instructions are available through your wholesaler or
directly from the factory.
NOTE: All
references to Snakes is understood to include Cables and
Coiled Rods.
Acids: Draino, Liquid Plumber and other "easy
chemical remedies" can leave acid residue in the drain.
No matter how diluted, acid solutions can cause
crystallization of the steel which can easily be
identified. If at all possible the drain should be
flushed before cleaning. Obviously this cannot be done
in many cases, but the risk of crystallization is just
one of the many reasons the professional plumber must
ask a fair price for his services. Where flushing is
impossible, coat the cable or snake with oil for acid
protection. |
